Travel Tip - Copy of Confirmation Email Helpful

By Hklbrries

Dear Heloise: I booked a hotel online and received a confirmation email, with a confirmation number, dates and charges, which were prepaid. When we arrived, the hotel did not have our reservation and had no rooms available. I gave the hotel staff the confirmation email to show that I had prepaid. They apologized profusely. They secured us another room at a hotel across the street and gave us our money back, but it still was an inconvenience. I am glad I brought the confirmation email, but next time I am going to call the hotel beforehand and make sure it has our reservation.

A Reader in Florida

Dear A: A quick phone call can save the day … or the room!

Heloise

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