Frequently Asked Questions

1. What is Key Ingredient?
Key Ingredient is the ultimate online cookbook and your visual recipe library. Find, create, collect and cook all your favorite recipes.
2. Is it free to join Key Ingredient?
Yes, it is free and easy to join the Key Ingredient community. You can start browsing and collecting today by clicking Sign In in the right hand corner of your screen!
3. How do I join keyingredient.com?
There are a few ways to join the Key Ingredient community. Please choose the option that works best for you. You can easily sign up for a new Key Ingredient account using your Facebook account. If you do not have a Facebook account, or you would prefer not to join through Facebook, feel free to Sign Up with your email address and a unique password.
4. What do I do if I forgot my Key Ingredient password or login email?
If you forgot the password to your Key Ingredient account, please Reset your Password here then please check your email inbox for the password reset email. If you have forgotten the email address associated with your Key Ingredient account, please send an email to Customer Service at help@keyingredient.com or contact us via our toll free number Monday through Friday, 9 AM to 5 PM Central Time, 855-539-2433 (855-KEY-CHEF) and we will be happy to find your login information for you.
5. How do I copy/paste a typed recipe to my Key Ingredient account?
To copy/paste a recipe, you will need to open the recipe so all of the Recipe’s information is available to copy. Then keeping the left side of your mouse depressed starting from the bottom of the recipe furthest to the right, drag your mouse cursor up until the recipe being copied is all highlighted in blue. Then release your mouse and hover the cursor over a blue portion of the recipe and right click with your mouse, select “copy” from the drop down box. Then click your mouse’s cursor in the corresponding field and right click again, select “paste” from the drop down box. Following the above copy/paste instructions you can paste a recipe into the Directions field of the new recipe page at Add Recipe and then copy the title and paste it into the Title section. Then copy the ingredients and paste it into the Ingredients section. Then you can delete the title and ingredients portion from the directions section leaving only the Directions. Once the recipe is set up to your satisfaction, press the green “Save” button to keep your changes. The recipe is now added to your account’s Library. You now have the option to organize your recipe collection using “Cookbooks.” To do so, press the “+ Save” option located above the recipe’s image. Select an existing cookbook or cookbooks from the available menu and select “Add to cookbooks” to assign the chosen recipe to the selected cookbook/s. You may also create a new cookbook from the available menu by typing the new cookbook title in the “Add a new cookbook” text field and then select the “Add” button to reate the new cookbook. The new cookbook will then be available to select from the drop down cookbook list. You are welcome to create as many Cookbooks as you’d like to reflect your different Categories (Appetizers, Beverages, Cakes, etc.), Cuisines (Indian, Mexican, Thai, etc.), and/or Source of your recipes (Grandma’s Recipes). Even set up cookbooks for events and parties to keep track of the recipes that are inspiring your menu! Organize your recipe collection in the way that works best for you.
6. How do I create a new recipe and add it to a cookbook?
To create a new recipe, please Sign In to your Key Ingredient account, then select the Add Recipe button located at the top right side of your account’s screen. On the one-page form, please type in the Recipe Title, Ingredients, Directions, etc. and press the green “Save” button. To add this recipe to a Cookbook, press the “+ Save” option located above the recipe image. Select an existing Cookbook from the drop down box for this recipe, then select “Add to Cookbook” or type in a new Cookbook’s name in the”Add a new Cookbook” field and press the “Add” button to add your new Cookbook. Once your new Cookbook is created it will be available to choose from the drop down list. You are welcome to create as many Cookbooks as you’d like to reflect your different Categories (Appetizers, Beverages, Cakes, etc.), Cuisines (Indian, Mexican, Thai, etc.), and/or Source of your recipes (Grandma’s Recipes). Even set up cookbooks for events and parties to keep track of the recipes that are inspiring your menu! Organize your recipe collection in the way that works best for you.
7. How do I find new recipes on Key Ingredient?
Key Ingredient has over 2 million recipes available to add to your collection! You can browse through the recipes on our home page. To see more recipes, simply keep scrolling down with the Home Page’s “endless scroll” design. To save these recipes to your Recipe Library, you can either click on the Heart icon and it will save into your “Favorites” folder. Or you can open the Recipe and add this recipe to a Cookbook. To add your Personal Friends and Family members to the Cooks You Follow Stream, please invite them to join Key Ingredient, then “Follow” them after they are members of the Key Ingredient Community. To add other Key Ingredient members to the Cooks You Follow Stream, press the Pink Follow button under their Profile Name on the Recipe Card. You can also browse through other member’s recipe streams, which you can find on their Profile pages. Finally, you may enter keywords into the search bar at the top of the screen to locate and add your favorite recipes. There are two search options available, search by recipe or search by ingredient.
8. How do I save recipes from other members of Key Ingredient?
To save a recipe from Key Ingredient into your cookbooks, click on the recipe’s title or photo to open the recipe you would like to save. Then select the “+Save” option located above the recipe’s main image. Select an existing Cookbook from the drop down box for this recipe, then select “Add to Cookbook” or type in a new Cookbook’s name in the”Add a new Cookbook” field and press the “Add” button to add your new Cookbook. Once your new Cookbook is created it will be available to choose from the drop down list. You may also click the heart icon on the recipe which will automatically save the recipe in your My Favorites and Library sections.
9. How do I source recipes that I copied from the internet?
To source a recipe in your Key Ingredient account, please sign into your account and select the My Cookbook tab and open the recipe you’d like to add a source to. Next, press the “Edit” button located above the recipes image & enter the Source URL of your shared recipe’s original location and author, then click the green “Save” button. Please note: It is the responsibility of our members to make sure that they do not post content that violates the copyrights of others. Members must agree to our Terms of Service before signing up to use KeyIngredient.com.
10. How do I change the privacy setting of my recipe?
The default privacy setting is Public. To change the privacy of a recipe in your Key Ingredient account, find and open the recipe you would like to edit. Next, select the “Edit” option located above the recipe’s main image. Lastly, select the privacy setting of your choice and press the Green “Save” button to keep your updates.
11. Does Key Ingredient analyze nutritional information of recipes?
The nutritional information on our website is supplied by KeyIngredient.com members. Unfortunately, our website does not have the technology to analyze and provide this info automatically. The best place to add the nutritional information to recipes is in the Description section.
12. How do I add nutritional information to my recipe?
First, sign into your Key Ingredient account and select the My Cookbook tab. Next, locate and open the recipe that you would like to edit with nutritional information. Then select the “Edit” option located above the recipe image. The best place to add the nutritional information to a recipe is in the Description section. Press the Green “Save” button to keep your changes.
13. How do I edit recipes?
First, sign into your Key Ingredient account and select the My Cookbook tab. Next, locate and open the recipe that you would like to edit. Then select the “Edit” option located above the recipe image. Once the recipe is set up to your satisfaction, click the green “Save” button. Note: You can only edit recipes that you have added to Key Ingredient.
14. How do I add a photo to my recipe?
First, login to your account on keyingredient.com and open the recipe in question, then select the + camera icon located to the right of the recipe’s main image, then select the file you’d like to upload and click save. Please note, it may take up to an hour for the image to appear. Your recipe’s photos are required to be a minimum of 500×500 pixels to upload. Through our website you may add multiple photos to recipes. Please keep in mind the 1st image you upload will be designated as the main photo. If you ever want to swap the main photo with another photo please reach out to help@keyingredient.com or contact us via our toll free number M-F 9am to 5pm CT 855-539-2433 (855-KEY-CHEF)
15. How do I add a new cookbook to my library?
To add a new Cookbook to your KeyIngredient.com Library, please sign into your account and select the My Cookbook tab. On the left side of the My Cookbook page, under the list of default sections please select the “+ Add A Cookbook” button. Enter the name of your new Cookbook in the available field then press the green “Create” button to save your new Cookbook.
16. How do I edit a Cookbook's name?
To edit a Cookbook’s name, please sign into your account and select the My Cookbook tab. Locate and click on the Cookbook name to open it. Select the pencil icon to the right of your Cookbook title, a box will surround the title of your Cookbook. Type in the new Cookbook title and hit return on your keyboard or select the green check mark to save the updated title.
17. How do I search for recipes in my library?
To search for recipes stored in your Key Ingredient account, please sign into your account and select the My Cookbook tab. On the left hand side of the screen, enter your search terms in the “Search My Recipes” field, then press the enter or return button on your Keyboard for the results to populate.
18. Where do I manage my cookbooks?
To manage and organize the recipes in your KeyIngredient.com Library, please sign into your account and select the My Cookbook tab. The Cookbook Library will list your recipes alphabetically by default but can also be listed by “most recent”. To do so, please select the “alphabetical” button on the top of your Cookbook page and select “most recent” from the drop down box. Your recipes will then be displayed by most recently added. You can also change the default list view to a grid view which will display your recipe’s images. To do so, please toggle the switch to the grid view icon located towards the top of your page. The icon looks like a square with 4 small squares within it. To revert back to the list view simply toggle the switch back to the list view icon, it that has 4 stacked horizontal lines running across. You can add multiple recipes from your Library to the Cookbook of your choice at one time. Simply check mark the small white square before the recipe or recipes that you’d like to add to a specific Cookbook. Then click the “Add to Cookbook” button located on the top of your account’s screen and select the appropriate Cookbook from the drop down list. If you would like to add a New Cookbook to your account, on the left side of the My Cookbook page, under the list of default cookbook sections please select the “+ Add a Cookbook” button. Enter the name of your new Cookbook in the available field then press the Green “Create” button to save your new Cookbook.
19. How do I delete a cookbook from my library?
To delete a Cookbook from your account, please sign into your account and select the My Cookbook tab. Locate and click on the Cookbook name to open it. Select the “X” icon to the right of the opened Cookbook, then select yes or no to confirm your cookbook delete request.
20. Does Key Ingredient spellcheck my recipes?
The spell check feature is available through various internet browsers. These browsers will place a dotted red line under a word that is misspelled. You might consider switching internet browsers if the current one you are using does not have that feature. You may consider using either Chrome or Firefox for your browser as they both have a built in spell check feature.
21. How do I remove unwanted recipes?
To remove unwanted recipes from your KeyIngredient.com account, please sign into your account and select the My Cookbook tab. Locate and select your unwanted recipe(s) by clicking the small white square/s before the recipe name. Next, press the “Remove” button located at the top of the page, then press “Yes” to confirm your request. Your Library contains all of the recipes stored in your Keyingredient.com account. This includes both recipes you've added and recipes from other Key Ingredient members. Removing a recipe that was created by another member from your Library will remove the recipe from your Library, Favorites section and any cookbook it resides in. Removing a recipe from your Library that you created will just remove the selected recipe from any cookbook it resides in. To remove a recipe your created from your account, you'll need to select and remove the recipe/s from your My Recipe section. This will remove the recipe from your account entirely. Removing a recipe from a cookbook does just that, the recipe will remain in your Library, Favorites if applicable, My Recipes if applicable and any other cookbook it may reside in.
22. How do I delete the preloaded recipes from my Recipe Reader, Recipe Tablet or Recipe Recipe Reader HD+ ?
To remove the preloaded recipe from the new Recipe Tablet or Recipe Reader HD+ please sign into the Key Ingredient app on your device. Next, select the settings icon and tap where it reads “Preloaded Recipes”. Toggle the switch to Off for the preloaded recipes to be removed. The Key Ingredient Recipe Reader has the option to remove the preloaded recipe bundle automatically from the “Account Manager” screen and can be quickly removed or added by selecting or deselecting “Preloaded Recipes.” To access this screen, please select “Options” and then the “Account Manager” button. Once on the Account manager screen please tap where it reads “Preloaded Recipes” to remove the X to the left and the preloaded recipes will be removed. Please note, the preloaded recipes on the Readers are bundled together and can only be removed as a group. If there are any preloaded recipes that you would like to keep, please search for them by name on KeyIngredient.com’s “Recipe Search” feature and add them to your KeyIngredient.com Library.
23. How do I print a recipe?
To Print a recipe, please sign into your account and select the My Cookbook tab. Find and open the recipe you would like to Print. From the opened recipe page please select the Print icon located underneath the recipe image. The Print icon is the last icon in the Share row and looks just like a printer. The recipe will then open in a Print View. To Hide the Recipe Image and only Print the Text of the Recipe, check the small white square next to “Hide Recipe Image” at the top of your page. Then press print from your internet browser’s toolbar.
24. How do I save a backup of my recipe collection?
To save a backup of your recipes on www.KeyIngredient.com, please sign into your account and select the My Cookbook tab. Find and open the recipe(s) you would like to share, right below the recipe image to the right you’ll see a row of share icons that allows you to share via Facebook, Twitter, Pinterest, Email, Embed on your Blog or Website, Print or Download. The Key Ingredient Recipe Reader HD+ can also be used to store a backup of your digital recipe collection through our mobile website. You’ll need to download a PDF viewer to your Reader HD+ from the amazon store. We found the PDF viewer titled Foxit MobilePDF – PDF Reader to work great! This will allow you to view your recipes even if you’re not connected to the internet.
26. How do I email a recipe?
To email a recipe to yourself or to a friend, please sign into your account and select the My Cookbook tab. Find and open the recipe you would like to email. Next, press the “Envelope” icon located beneath the recipes image. A new Email window will open. Next, enter the Email address of the recipient in the to field. Feel free to customize your message. Then press the Blue “Send Recipe!” button to email the recipe. Please note: you may Email recipes that are “Public” or “Friends Only.” “Private” recipes cannot be shared via email. Please refer to section III question 13. “How do I change the privacy setting of a recipe?” for those directions.
27. How do I share my recipes on Twitter?
To share a recipe on Twitter, please sign into your account and select the My Cookbook tab. Find and open the recipe you would like to share on Twitter. Select the twitter icon located beneath the recipes image in the row of share icons. You will be directed to login into your Twitter account. Next, type in any additional message you’d like to be included with the recipe link and select the blue Tweet button to post the recipe on your Twitter feed.
28. How do I share recipes with other cooks on Key Ingredient?
You may share your recipes with other cooks on Key Ingredient, as well as with your close friends and family members. Please feel free to Invite your friends and family to join the Key Ingredient community so they can see what’s cooking on KeyIngredient.com! To share your recipes with other cooks on Key Ingredient, please set the privacy setting on your recipes to “Public” or “Friends Only.” The default setting is “Public” which will allow all Key Ingredient Members to view your recipes. With cooks that you “Follow,” you can see their recipes with the “Public” and “Friends” privacy status. When visiting their profile page you may choose to select the green “Get member’s name here recipes” to upload all of their recipes to your account. The recipes will be stored under your My Cookbook screen and assigned their own Cookbook “Usernames recipes”. Or you may select individual recipes from the recipe list on the member’s profile page to add to your account. To follow another member you would need to click on the username located on their recipe card which will take you to that member’s profile page. You may then select the pink “Follow” button to follow that member. Recipe cards include the image of the recipe if available, the title of the recipe along with the user who posted the recipe. Recipe cards can be found when browsing recipes on our home page, using our search bar or by selecting the grid view option on your My Cookbook screen. Can’t find your friends or families recipes? No worries, we’d be happy to initiate the follow process on your behalf. We’d just need you to forward the email addresses of the members you’d like to follow. Feel free to forward this email to them or have them reach out us so we may initiate the following process for them as well. For additional assistance please reach out to help@keyingredient.com or contact us via our toll free number M-F 9am to 5pm CT 855-539-2433 (855-KEY-CHEF)
29. How do I share my recipes on Facebook?
To share a recipe on Facebook, please sign into your account and select the My Cookbook tab. Find and open the recipe you would like to share on Facebook. Select the first Blue Facebook “f” icon located below the recipes image in the row of share icons. You will be directed to login into your Facebook account. Select the “Share Link” button to post the recipe on your Facebook Wall.
30. How do I access and use the Grocery List feature?
To access your Grocery list, please sign into your Keyingredient.com account and hover your mouse cursor over your user name located in the upper right corner of your account screen and select “My Grocery List” from the drop down box. To add a recipe to the Grocery List, locate and open the Recipe that contains the ingredients you’d like to add to your Grocery list. From the opened recipe page, please select Add to Grocery list button locate above the recipe’s list of ingredients. A window will appear with all of the ingredients check marked, edit your list accordingly and select the Add button. You may then access your Grocery List and edit it further by aisle/section by selecting the Grocery List tab located in the menu box under your user name.
31 How can I contact Key Ingredient Support?
Our Customer Service Specialists are happy to assist you Monday through Friday 9 AM to 5 PM Central time zone via email at help@keyingredient.com or our toll free number 855-539-2433 (855-KEY-CHEF).

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